Introduction

Welcome to DragonMedia.io (“Site”), a platform dedicated to the provision of advanced digital marketing and technology-enabled communication services. This Site is operated by DragonMedia, the trade name and operating identity of FIRST TWENTY PTE. LTD. (hereinafter “the Company”), a corporation duly incorporated and existing under the laws of Singapore, with its principal place of business at:

160 ROBINSON ROAD
#14-04
SINGAPORE (068914)

This Privacy Policy (the “Policy”) is executed pursuant to applicable data protection statutes and regulatory frameworks. It delineates, in explicit legal terms, the manner in which we collect, process, and safeguard your personal information. By accessing or utilizing this Site, you expressly consent to the terms set forth herein. Should you dissent to any provision of this Policy, you are hereby advised to immediately desist from further use of the Site.

Information We Collect

We collect information that you voluntarily submit to us when you engage with the Site, including but not limited to when you register for an account, express interest in our services, or otherwise communicate with us. The types of personal information that may be collected include:

  • Personal Information Provided by You: Such as your name, email address, telephone number, and other contact details.
  • Payment Information: Details required for processing transactions on the Site, which are handled in a secure manner.

How We Use Your Information

The information collected is utilized for purposes including, but not limited to, the following:

  • Facilitating account creation and management, as well as user authentication protocols.
  • Enhancing user experience by providing customer support and personalized services.
  • Processing transactions and conveying pertinent notifications regarding your interactions with the Site.
  • Optimizing our digital platforms, products, and services for continual improvement and innovation.
  • Issuing essential administrative updates, including amendments to this Policy or other contractual terms.
  • Ensuring compliance with all legal obligations and safeguarding our rights and interests.

Disclosure of Your Information

We may disclose your personal information under the following circumstances:

  • With Your Consent: Where you have provided explicit consent to such disclosure.
  • For Legal Compliance: When required by law, regulation, or pursuant to a valid legal process.
  • Business Transactions: In connection with mergers, acquisitions, asset sales, or corporate restructuring, where your information may be transferred as part of the transaction.
  • Service Providers: To third parties performing services on our behalf, provided they are contractually obligated to safeguard your information in accordance with this Policy.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to optimize your digital experience, analyze site traffic, and facilitate targeted marketing initiatives. You may manage your cookie preferences through your browser settings; however, please be advised that disabling cookies may adversely affect certain functionalities of the Site.

Security of Your Information

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Notwithstanding our efforts, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. In such instances, we shall take all necessary steps to ensure that your data is afforded an equivalent level of protection as provided under this Policy.

Your Data Protection Rights

Depending on your jurisdiction, you may be entitled to access, rectify, or delete your personal data. Should you wish to exercise these rights, or if you have any inquiries regarding the processing of your information, please contact us using the details provided below.

Changes to This Privacy Policy

We reserve the right to modify this Policy at our sole discretion. Any amendments will be promptly posted on this page along with an updated “Effective Date.” We encourage you to review this Policy periodically to remain informed of our data handling practices.

Contact Us

If you have any questions or concerns regarding this Policy, please contact us at:

DragonMedia (operating identity of FIRST TWENTY PTE. LTD.)
160 ROBINSON ROAD
#14-04
SINGAPORE (068914)
Email: [email protected]

Last updated: 24/03/2025